

Please note that our support does not include a guarantee that the version of F/X CAD you want to install will install correctly on your combination of hardware and Windows operating system. We only support the 5 most recent versions of F/X CAD. We do not offer personalized training sessions longer than 1 hour. The personalized training costs are: $450 per 1-hour session, or $350 per 1-hour session for clients who order 2 or more sessions.
#Xscope windows software#
We offer personalized training sessions for the standard usage of our software upon request.

Changes to supported versions will be announced in advance on our website and via our newsletter notifications.
#Xscope windows update#
If you are using a previous version of the plugin and experiencing an issue, we will first ask you to update to the latest version.
#Xscope windows Patch#
If we need to produce a patch or other remedy, it will pertain to the most recent codebase only. Supported Versions of our Plugins: Our support extends to the most recent version of the software.Versions of supported products covered by Land F/X support We reserve the right to vet and prioritize said suggestions. Feature Requests / Wish List Submissions: Land F/X users who are current on their renewals are free and encouraged to provide suggestions for features or capabilities to be made available in future versions.More info on bug identification and correction Bug Identification and Correction: Includes the investigation, verification, and repair of issues that we determine have resulted from errors or flaws in our software code.Usage: Our designated usage technicians will answer your "how to" questions related to the standard and intended operation of our software.Configuration: Includes troubleshooting configuration settings for existing installations, on approved computer and network setups, to ensure proper operation and functionality.Installation: Includes troubleshooting and diagnosis assistance provided to customers who are downloading and installing, or upgrading Land F/X software.Updates: Includes generally commercially available code corrections, patches, new or enhanced features, and minor version releases of Land F/X software as denoted by a change in the number to the left and/or right of the decimal in the version number.Land F/X will provide expert-level troubleshooting, recommendations, and diagnosis (where applicable) in response to the following types of issues and questions brought to our attention by Land F/X clients who are current in their yearly renewal status. This article covers the extent and limitations of technical support offered by Land F/X for our software products.
